Things You Should Know
GoAquatix uses information, including Personal Information, provided by you for purposes such as processing and fulfilling orders, billing, service improvement, research, and for other general purposes.
GoAquatix will share your information in order to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of GoAquatix’s Terms of Service, or as otherwise required by law.
If GoAquatix is involved in a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
All of your Personal Information remains private and confidential. The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, the GoAquatix web application owned and operated by GoAquatix, or the services offered by GoAquatix through the website and apps, please contact us.
GoAquatix and its representatives will never request your account credentials. You should never share your GoAquatix account information with anyone else, including your username and password. We recommend that you use a unique password for your GoAquatix account that is not associated with other websites. You should check your GoAquatix account regularly to ensure that your Personal Information has not been tampered with or altered.
Any suspicious activity regarding your account, including automated messages or calls from parties you cannot identify, should be reported to your site administrator and GoAquatix at contact us.
GoAquatix will send a welcome email and email account holders for billing purposes, and at times will send GoAquatix service-related announcements. You cannot opt out of service related emails if you are an account holder, as this is part of the GoAquatix services. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in each of these emails, or you can contact us.
You may correct, update, amend, or delete/remove Personal Information by making the change on our member information page, our contact us page, by telephone or postal mail at the contact information listed below. If you no longer desire to use our Services, you may deactivate the Services by contacting us by telephone or postal mail at the contact information listed below. We will respond to your requests regarding changes to Personal Information or Service changes within 30 days.
We will retain your information for as long as your account is active or as needed to provide you with Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
GoAquatix uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use Session Cookies to track your Login status. This cookie is only ever transmitted over HTTPS. A persistent cookie remains on your hard drive for an extended period of time. We use Persistent Cookies to determine from where you were referred to our website, as well as the last user ID that you used to log in. GoAquatix may set and access GoAquatix cookies on your computer; cookies are required to use the GoAquatix Services. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. Click here for information on cookies. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track Visitors’ and Users’ movements around the website and to gather demographic information about our user base as a whole.
We link this automatically-collected data to Personal Information. IP addresses are tied to Personal Information to better gauge our Visitors’ and Users’ needs and provide specific information to best serve them.
We use Google AdSense to publish ads on this site. When you view or click on an ad, a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: www.google.com/privacy_ads.html.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us.
424 E. Central Blvd
Orlando, FL 32801
GoAquatix and the EU-U.S. Privacy Shield
GoAquatix’s accountability for Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles located at https://www.privacyshield.gov/EU-US-Framework. In particular, GoAquatix remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless GoAquatix proves that it is not responsible for the event giving rise to the damage.
We encourage you to contact us should you have a Privacy Shield-related (or general privacy-related) complaint regarding our handling of your data. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
For human resources data of EU residents we have agreed to cooperate with local Data Protection Authorities. GoAquatix has chosen to cooperate with EU Data Protection Authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles). Please contact us to be directed to the relevant DPA contacts.
As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. GoAquatix is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
Have more questions? We’re here to help, so please contact us.
Information Related to Data Collected through the GoAquatix Services.
GoAquatix collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.
If you are an employee of one of our Clients and would no longer like to be involved with one of our Clients that use our Services, please contact the Client with whom you interact directly.
Service Provider, Sub-Processors/Onward Transfer
Access to Data Controlled by our Clients
GoAquatix has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her request to the applicable GoAquatix Client (the data controller). The Client is able to remove the data without GoAquatix’s involvement. However, if the Client requests GoAquatix to remove the data, we will respond to their request within 30 business days.
GoAquatix will retain Personal Information we process on behalf of our Clients for as long as needed to provide services to our Clients. GoAquatix will retain and use this Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.